Tag Archives: troubleshoot

Solution: “We’re sorry. We can’t open {file} because we found a problem with its contents.”

When using SharePoint Designer workflows to automatically create documents from a template you might run into an error message: “We’re sorry. We can’t open {file} because we found a problem with its contents.” Or if you’re just opening it within the browser web app instead of the Word client, you might have seen: “Sorry, Word […]

Solution: “Visio cannot open the file because it’s not a Visio file or it has become corrupted.”

If you’re new to exporting SharePoint Designer workflows to Visio, chances are you’ve seen this message. “Visio cannot open the file because it’s not a Visio file or it has become corrupted.” Opening the exported Visio file is not intuitive (export, open), but also isn’t complicated. Instead of opening the file directly, you need to […]