Tag: error

SharePoint workflow “access denied” error sp.utilities.utility.SendEmail solution

If you’ve found this post by search, you’ve likely already gone into the workflow settings for a particular list or document library item and have clicked the info icon (infocon) next to “Internal status” and found that your workflow is “in progress”, but has an error: “Access Denied. You do not have permission to perform this action or access this resource.” Peering into the bulk of the message, you see a helpful tidbit that includes sp.utilities.utility.SendEmail. This could be from a number of causes, but here are the summaries of three possible solutions. Note that the first solution is still required even if you try B or C below. I’ve only included the second and third solutions as additional possibilities if the first doesn’t solve your problem.

A common question, before we begin, is what level of permissions any individual needs to be able to send an email or start a workflow generally. It doesn’t matter so much if you’re using Impersonation or App Steps, but the quick answer is a minimum of Contribute level permissions is good.

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Solution: Converting lookup values to text and working around SharePoint error “lookup list is in another web”

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Lookup columns aren’t friendly to a lot of things. Power BI reports, calculated columns, creating new items via workflow when both lists have lookup columns, if/then statements, etc. Especially when your lookup column is looking up to a list from another site, not the same subsite in which you’re working.

A previous scenario required that I create a new item in a different site’s list when conditions were met in the origin site’s list item. Both lists used the same lookup column, and I received the “lookup is in another web” error when trying to do a direct copy via workflow, from lookup column to lookup column. The solution ended up being creating a new item in a temporary, lookup-free list that received the lookup values just as text. Then SharePoint Designer copied those over to the final list, which received the text and happily converted it back to the appropriate lookup values. See the full solution here.

This post will focus on the same error message, but this time is triggered by a SharePoint Designer workflow in a different scenario where we just want to convert our lookup values to text so we can use them for various purposes.

To save you time, I also tried (and failed) at these potential solutions before finding success:

  • Setting workflow variables to the lookup values and trying to set the variables to text values, or use the variables in my if/then statements to create new text values (this defeats the purpose of using lookup columns, of course)
  • Using a number of combinations of Microsoft Flow and SharePoint Designer to get the data from the lookup column extracted then “pasted” back in as text

So let’s get to the solution. Feel free to comment with your scenario specifics – I’ve had a lot of experience with this error, and would be happy to help.

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SharePoint solution: “Coercion warning: user or group does not have a valid e-mail address”

CoercionWarning

While there are likely a number of causes to this problem, I’m writing in regard to a specific scenario in which a SharePoint Designer 2010 workflow automatically replaces item-level permissions for a document based on the contents of a people column. It’s possible this solution will apply to a different scenario, however, so read on.

The people column’s settings are multiple selection, people AND groups as can be seen here. This is absolutely fine (multiple selection, mixing of permission groups with individuals). You may just note the warning in red in the screenshot below:

“Earlier versions of client programs might not support a Person or Group field that allows multiple selections. Adding this field might block those programs from saving documents to this library.”

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In your workflow, just make sure you’re returning your people column “As String” and not any of the semi-colon delimited options. That’s all there is to it. Publish the revision and run the workflow again (and you may need/wish to go in and end any workflows that errored out but are still “running”). Best of luck!

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Solution: Microsoft Flow error “The field ‘…’ is not supported in query. The lookup list is in another web.”

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Perhaps you, like me, built an exciting Microsoft Flow workflow and let it go into the wild without much additional thought. But at some point, you drop a lookup column into the mix and your Flow stops working. It tells you the field is not supported in query, even if that specific field isn’t being utilized in the Flow. I believe this has something to do with REST, but we won’t dwell on the cause – let’s get to the workaround.

The scenario I’ll be using is my cross-site publishing alternative using Microsoft Flow where I’m basically copying data from list items in one site collection to create new list items in a different site collection. This is helpful when someone does some sort of data entry once, and other people are then entering much of the exact same data. This copies all of the overlapping data to a new list item for the second site collection to reduce duplication of work.

It sounds simple but with a lookup column in the destination list we get the error. For this I’ll be using SharePoint Designer and Microsoft Flow (of course) in combination, though you could certainly try it all in Microsoft Flow. I just find parts of the process simpler in SPD. And while your origin data may be different (MailChimp, Twitter, etc.), and your exact scenario may differ, this workaround should still have value in concept.

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Solution: Microsoft Flow error “The query to field ‘/fieldname/LinkTitleNoMenu’ is not valid”

I recently ran into the following error message in Microsoft Flow that was triggered by a SharePoint – modified list item flow: “The query to field ‘/fieldname/LinkTitleNoMenu’ is not valid.” You’ll see this message in some cases when lookup columns are being utilized on the lists you’re referencing in Microsoft Flow.

This error was caused, at least for me, as a result of setting my “destination” list’s lookup column setting to display as Title (linked to item) instead of just Title. The following details the steps involved in fixing it.

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“Edit in Word” (or Excel) not opening document in Office 365, or “Read-Only” status upon opening and trying to save changes

When working in Office 365 or SharePoint and you open a document for editing, you get two choices. Edit in Word (or Excel) or Edit in Browser. Editing in browser is typically a safe route but it doesn’t give you full functionality like the clients will.

The issue I’m discussing here is when a user tries to edit a document from SharePoint using the client (not Edit in Browser) the client opens to a blank, gray background (no document) or doesn’t open at all. This is likely an account conflict in syncing or accessing.

In other cases, the document may open, but as read-only. If that’s the case, it’s likely permissions-related. You might first check the user’s specific permissions in SharePoint. Sometimes because of broken (not inherited) permissions, or partial access to a site, users are able to edit in browser, but not in the client. If this is your situation, it could well be the cause.

Hopefully this is a simple fix for you, but as it’s become clear to me a number of times with this issue it can be quite complicated. I have a couple fixes, though the second is less ideal. If anyone else has run into this and would like to offer their experience, please do so in the comments.

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“Server error: The version of Microsoft SharePoint Foundation running on the server is more recent than the version of SharePoint Designer that you are using. You need a more recent version of SharePoint Designer.”

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Depending on your organizational setup, this message may be misleading. For me, this message is prompted when I change my password used to sign in to Office 365. My version of SharePoint Designer (SPD) is not, in fact, out of date at all. My organization regularly requires password changes so these steps get me back and running with SPD in less than a minute:

  1. After opening SPD, go to “Accounts” in the left hand menu
  2. Under “connected services” remove connections for whatever could be causing the issue
  3. Click “add a service,” then “storage,” then “Office 365 SharePoint”addservice
  4. Login with your new credentials. This should also link any OneDrive for Business account associated with your O365 account

If a password change isn’t what prompted your issue, try going to “Account” then “Switch Account” to make sure it’s attempting to connect to the correct account.