“Sync” button greyed out on SharePoint library

If the “Sync” option is not available for a library on SharePoint, it could be a couple different things.

Note: Media and Form/InfoPath Libraries will not sync but you can still open them in Windows Explorer and pin to Quick Access so they will function as a mapped drive would.

Sync button is available in one library but no another on the same site

Go to the library for which the sync button is disabled

Go to library settings

Click “Advanced Settings”

Make sure “Offline Client Availability” is set to “Yes”

Sync button is not available on ANY library on a site

Go to Site Settings and select “Search and offline availability” from the “Search” section

Make sure “Offline Client Availability” is set to “Yes”

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